1. What services does your company provide?
We specialize in international trade and procurement, offering sourcing, logistics coordination, and export solutions for agro-industrial products, including grains, oils, animal feed, meat, and fresh produce.
2. Which markets do you serve?
We operate globally, with a strong presence in the Middle East, North Africa, Europe, and Latin America. Our logistics network allows us to ship to major international ports under CIF, FOB, or DAP terms.
3. Can I request a customized offer?
Absolutely. We prepare tailored offers based on your technical specifications, preferred Incoterms, destination, and delivery schedule. Contact our team and share your requirements to receive a quote.
4. Do you guarantee product quality and certification?
Yes. All our products are sourced from certified suppliers and come with full documentation (COA, phytosanitary certificates, veterinary approval, SGS/Eurofins analysis, etc.), depending on the product and destination.
5. What payment terms do you offer?
Payment terms depend on the nature of the contract and the destination. We typically work with Letters of Credit (LC), bank transfers (TT), or secure advance payments. Conditions may vary depending on risk evaluation.
6. Do you assist with documentation and compliance?
Yes. We handle all export documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, and any specific compliance documents required by the importing country.
7. Can I track my shipment?
We provide real-time updates on shipment status, including ETD/ETA, vessel tracking, and cargo details. You’ll receive full visibility from loading to final delivery.
8. Do you offer support after delivery?
Yes. We remain available for any post-shipment questions or claims, and we are committed to ensuring full client satisfaction throughout the transaction process.
9. How do I become a supplier or partner?
If you’re interested in working with us as a supplier or logistics partner, please contact us via our Contact Page with your company profile and offer. We’re always looking to expand our global network.
10. How can I contact you?
You can reach us through the contact form on our website, by email, or WhatsApp. Visit the Contact page for all communication channels.